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Shipping
Processing Time
Processing times can be found on the product descriptions, they vary by item and can be updated based on our availability. Please use the processing time as an estimate of when your order will be shipped out. We always aim to ship all products as soon as possible.During Sale Periods please allow 5 extra working days.
UK Delivery Options
Express Delivery - 1-2 Business Days After Processing TimeStandard Delivery - 3-5 Business Days After Processing Time
Rest Of The World Delivery
Standard Shipping - 2-7* Business Days After Processing TimeOnce your order has been dispatched, you will get your tracking number sent to you by email. *Please note that due to Covid-19 sometimes shipping takes longer than expected which is out of our control, you can track your delivery using the tracking information provided. If you are having issues with your delivery or would like an update, please contact the delivery partner directly. If your address is in what DHL call a "remote area" please allow an additional 7 days for transportation.
Covid-19
Please note that due to Covid-19 sometimes shipping takes longer than expected which is out of our control, you can track your delivery using the tracking information provided.
Missing Deliveries
If you miss your delivery please follow the instructions on the "sorry we missed you" card and if no card was left please visit your tracking link as options may be visible online. If these fail please contact your local delivery office for advice.If you order is shipped back to us, we will need you to send over a proof of address (i.e. a passport or driving licence) before sending it back to you. You will be charged an additional delivery fee for us re-sending the order.If an order is lost please contact the delivery provider directly for more information.
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